Technical Support Call Centers
At Tacamor, we focus on Tier 1 technical support solutions. While we have a demonstrated capability to quickly master the intricacies of new industries, we have shown particular expertise in such demanding sectors as:
- Cellular and wireless content
- Computer software and hardware
- Business software and hardware
- Telecommunications providers
- Consumer electronics
Creating a new tech-support program? We can guide the establishment of reference materials, even partnering with award-winning e-learning developers to create targeted high-end support manuals. We can also help you identify key performance indicators, and set up monitoring systems enabling you to track our performance and your users’ satisfaction levels on an ongoing basis.
Or, if you already have a tech-support program in place, Tacamor can interface with virtually any CRM system in the world, making the transition as quick and seamless as possible. No matter at which end of the spectrum you find your support programs, Tacamor has the solution to fit your needs.
Contact us today to see how Tacamor can become your support solution. Technically speaking… we’re here to help!