Nearshore CRM Contact Center:
Customers are the lifeblood of any business today, and huge
amounts of time, talent and money are spent to get them in
the door. But as far too many people will tell you, once
they become customers, the effort often seems to be a lot
less impressive.
In reality though, the companies may actually be working
hard to keep clients happy, investing heavily in complex
CRM programs. So why the disconnect? It often comes down
to details. Maybe the call center
is plagued with high agent turnover rates. Or maybe budget
cutbacks have reduced the number of agents available to handle
calls or emails. It is a reality in all too many companies
that great strategies, technologies and investments are being
undermined by the age-old adage that good people are hard
to find.
From order-taking through to all types of customer service,
Tacamor provides an exciting alternative. Operating in small-town
Canada, we are proud to offer agents who have great communications
skills, solid call center training, and genuine smiles that
come right through the phone lines. And perhaps best of all,
our low turnover rate allows our agents to become expert
at your company's offerings, and how to address the issues
that most often raise customer concerns. We help you spot
trends, and save valued customers before their frustrations
drive them to your competitors.
Ready to be impressed? Ask Tacamor for a detailed
proposal and price quotation to fit your precise needs,
Email
us or phone us at (877) 227-1138.
Tacamor creates happy customers… and we'd like our
next one to be you!
– Download our brochure (1 Mb) –– Download our PowerPoint (6.9 Mb) –
– Request a quote –– Work at Tacamor –
P.O. Box 290 1
Augusta Place Placentia,
NL Canada A0B
2Y0
Sales 877-227-1138 Main
Office 709-227-1160 info@tacamor.com
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