Nearshore CRM Contact Center:

Customers are the lifeblood of any business today, and huge amounts of time, talent and money are spent to get them in the door. But as far too many people will tell you, once they become customers, the effort often seems to be a lot less impressive.

In reality though, the companies may actually be working hard to keep clients happy, investing heavily in complex CRM programs. So why the disconnect? It often comes down to details. Maybe the call center is plagued with high agent turnover rates. Or maybe budget cutbacks have reduced the number of agents available to handle calls or emails. It is a reality in all too many companies that great strategies, technologies and investments are being undermined by the age-old adage that good people are hard to find.

From order-taking through to all types of customer service, Tacamor provides an exciting alternative. Operating in small-town Canada, we are proud to offer agents who have great communications skills, solid call center training, and genuine smiles that come right through the phone lines. And perhaps best of all, our low turnover rate allows our agents to become expert at your company's offerings, and how to address the issues that most often raise customer concerns. We help you spot trends, and save valued customers before their frustrations drive them to your competitors.

Ready to be impressed? Ask Tacamor for a detailed proposal and price quotation to fit your precise needs, Email us or phone us at (877) 227-1138.

Tacamor creates happy customers… and we'd like our next one to be you!

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P.O. Box 290     1 Augusta Place     Placentia, NL     Canada     A0B 2Y0
Sales 877-227-1138  Main Office 709-227-1160 info@tacamor.com